Aduan Awam Majlis Perbandaran Muar Bagi Tahun 2015
No. |
|
Jan |
Feb |
Mac |
Apr |
Mei |
Jun |
Jul |
Ogos |
Sept |
Okt |
Nov |
Dis |
Jumlah |
1 |
Aduan Diterima |
130 |
119 |
71 |
105 |
105 |
98 |
104 |
138 |
80 |
111 |
151 |
90 |
1302 |
2 |
Aduan Diambil Tindakan |
130 |
119 |
71 |
105 |
105 |
98 |
104 |
138 |
80 |
111 |
151 |
90 |
1302 |
3 |
Aduan Belum Selesai |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Statistik Sumber Aduan Awam Bagi Tahun 2015
Bil |
Perkara |
Jan |
Feb |
Mac |
April |
Mei |
Jun |
Julai |
Ogos |
Sep |
Okt |
Nov |
Dis |
Jumlah |
1 |
Telefon |
31 |
33 |
22 |
20 |
37 |
35 |
43 |
36 |
19 |
34 |
37 |
26 |
373 |
2 |
Kaunter Aduan |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
13 |
2 |
1 |
25 |
0 |
41 |
3 |
Surat |
9 |
3 |
4 |
1 |
10 |
2 |
8 |
6 |
3 |
4 |
12 |
6 |
68 |
4 |
Ahli Majlis |
20 |
17 |
1 |
18 |
6 |
1 |
10 |
15 |
14 |
13 |
11 |
7 |
133 |
5 |
1 |
12 |
0 |
0 |
0 |
0 |
2 |
7 |
4 |
2 |
2 |
1 |
31 |
|
6 |
Fax |
0 |
0 |
0 |
0 |
1 |
0 |
2 |
0 |
1 |
0 |
1 |
0 |
5 |
7 |
Hari Bertemu Pelanggan |
1 |
0 |
1 |
0 |
3 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
5 |
8 |
Biro Pengaduan Awam |
1 |
0 |
0 |
0 |
0 |
0 |
1 |
1 |
0 |
1 |
0 |
0 |
4 |
9 |
Suratkhabar |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
10 |
Hadir Pejabat |
46 |
39 |
31 |
37 |
25 |
44 |
23 |
51 |
30 |
39 |
34 |
37 |
436 |
11 |
21 |
15 |
12 |
29 |
23 |
16 |
15 |
9 |
7 |
17 |
29 |
13 |
206 |
|
JUMLAH |
130 |
119 |
71 |
105 |
105 |
98 |
104 |
138 |
80 |
111 |
151 |
90 |
1302 |
Statistik Aduan Mengikut Kategori Tahun 2015
Bil |
Perkara |
Jan |
Feb |
Mac |
April |
Mei |
Jun |
Julai |
Ogos |
Sep |
Okt |
Nov |
Dis |
Jumlah |
1 |
Sampah |
9 |
7 |
2 |
6 |
5 |
2 |
4 |
6 |
3 |
8 |
5 |
0 |
57 |
2 |
Parit/ Longkang |
17 |
15 |
16 |
16 |
19 |
12 |
13 |
18 |
18 |
15 |
39 |
25 |
223 |
3 |
Jalan |
24 |
17 |
7 |
26 |
12 |
7 |
17 |
13 |
6 |
20 |
25 |
14 |
188 |
4 |
Lampu Isyarat |
3 |
0 |
2 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
6 |
5 |
Pokok |
33 |
29 |
17 |
28 |
24 |
21 |
1 |
0 |
24 |
18 |
26 |
19 |
295 |
6 |
Kenderaan |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
1 |
7 |
Anggota MPM |
1 |
4 |
1 |
1 |
0 |
0 |
0 |
1 |
0 |
0 |
0 |
0 |
8 |
8 |
Petak Letak Kereta |
1 |
4 |
0 |
0 |
0 |
1 |
2 |
2 |
0 |
0 |
0 |
1 |
7 |
9 |
Serangga Perosak |
0 |
0 |
0 |
0 |
1 |
0 |
6 |
7 |
0 |
0 |
0 |
0 |
2 |
10 |
Bengkel Haram |
1 |
3 |
0 |
0 |
1 |
0 |
4 |
3 |
0 |
1 |
1 |
0 |
11 |
11 |
Halangan |
1 |
2 |
4 |
1 |
9 |
2 |
1 |
1 |
3 |
4 |
7 |
1 |
47 |
12 |
Kemudahan Awam |
0 |
1 |
0 |
1 |
1 |
1 |
2 |
1 |
2 |
1 |
1 |
2 |
17 |
13 |
Kedai |
2 |
5 |
2 |
2 |
4 |
6 |
0 |
0 |
4 |
1 |
6 |
3 |
37 |
14 |
Kilang |
1 |
3 |
0 |
0 |
1 |
2 |
2 |
1 |
0 |
0 |
1 |
1 |
12 |
15 |
Tangki Najis/ Kumbahan Berpusat |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
16 |
Gerai |
0 |
1 |
1 |
0 |
2 |
4 |
2 |
1 |
0 |
2 |
2 |
0 |
15 |
17 |
Terminal Bas |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
18 |
Rumah Kediaman |
9 |
9 |
6 |
1 |
3 |
7 |
6 |
6 |
2 |
13 |
5 |
8 |
75 |
19 |
Peniaga/Penjaja |
2 |
4 |
4 |
2 |
0 |
3 |
6 |
5 |
0 |
2 |
1 |
2 |
31 |
20 |
Haiwan |
6 |
5 |
8 |
9 |
10 |
9 |
7 |
13 |
9 |
18 |
16 |
9 |
119 |
21 |
Lampu Hiasan |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
22 |
Lampu jalan |
8 |
0 |
1 |
4 |
4 |
2 |
2 |
0 |
1 |
4 |
0 |
0 |
26 |
23 |
Kebersihan |
5 |
4 |
0 |
5 |
5 |
12 |
4 |
16 |
7 |
3 |
12 |
3 |
76 |
24 |
Lesen |
0 |
4 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
4 |
25 |
Papan Iklan |
2 |
2 |
0 |
2 |
4 |
3 |
5 |
6 |
1 |
1 |
2 |
1 |
29 |
26 |
Pelbagai |
4 |
0 |
0 |
1 |
0 |
3 |
2 |
3 |
0 |
0 |
1 |
0 |
14 |
JUMLAH |
130 |
119 |
71 |
105 |
105 |
98 |
104 |
138 |
80 |
111 |
151 |
90 |
1302 |