Aduan Awam Majlis Perbandaran Muar Bagi Tahun 2013
|
No. |
Jan |
Feb |
Mac |
Apr |
Mei |
Jun |
Jul |
Ogos |
Sept |
Okt |
Nov |
Dis |
Jumlah |
|
|
1 |
Aduan Diterima |
46 |
44 |
56 |
89 |
57 |
109 |
74 |
59 |
63 |
75 |
68 |
85 |
826 |
|
2 |
Aduan Diambil Tindakan |
46 |
44 |
56 |
89 |
57 |
109 |
74 |
59 |
63 |
75 |
68 |
85 |
826 |
|
3 |
Aduan Belum Selesai |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
Statistik Sumber Aduan Awam Bagi Tahun 2013
|
Bil |
Perkara |
Jan |
Feb |
Mac |
April |
Mei |
Jun |
Julai |
Ogos |
Sep |
Okt |
Nov |
Dis |
Jumlah |
|
1 |
Telefon |
10 |
11 |
16 |
34 |
34 |
48 |
30 |
27 |
28 |
45 |
28 |
24 |
335 |
|
2 |
Kaunter Aduan |
0 |
0 |
0 |
0 |
1 |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
|
3 |
Surat |
6 |
11 |
13 |
26 |
5 |
16 |
17 |
7 |
8 |
8 |
12 |
18 |
147 |
|
4 |
Ahli Majlis |
4 |
3 |
2 |
6 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
15 |
|
5 |
|
4 |
3 |
0 |
3 |
1 |
14 |
14 |
8 |
8 |
5 |
6 |
6 |
77 |
|
6 |
Fax |
1 |
0 |
0 |
1 |
0 |
2 |
0 |
0 |
0 |
0 |
0 |
0 |
4 |
|
7 |
Hari Bertemu Pelanggan |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
8 |
Biro Pengaduan Awam |
2 |
0 |
8 |
1 |
2 |
5 |
0 |
0 |
3 |
0 |
1 |
3 |
25 |
|
9 |
Suratkhabar |
3 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
0 |
0 |
5 |
|
10 |
Hadir Pejabat |
16 |
16 |
17 |
17 |
14 |
23 |
10 |
17 |
16 |
15 |
21 |
34 |
216 |
|
JUMLAH |
46 |
44 |
56 |
89 |
57 |
109 |
74 |
59 |
63 |
75 |
68 |
85 |
826 |
|
Statistik Aduan Mengikut Kategori Tahun 2013
|
Bil |
Perkara |
Jan |
Feb |
Mac |
April |
Mei |
Jun |
Julai |
Ogos |
Sep |
Okt |
Nov |
Dis |
Jumlah |
|
1 |
Sampah |
4 |
0 |
5 |
3 |
1 |
5 |
0 |
9 |
3 |
1 |
2 |
0 |
33 |
|
2 |
Parit/ Longkang |
8 |
4 |
13 |
14 |
4 |
17 |
18 |
6 |
15 |
5 |
7 |
7 |
118 |
|
3 |
Jalan |
12 |
12 |
8 |
20 |
7 |
21 |
7 |
5 |
2 |
6 |
6 |
7 |
113 |
|
4 |
Lampu Isyarat |
0 |
0 |
0 |
1 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
2 |
|
5 |
Pokok |
6 |
8 |
5 |
19 |
11 |
10 |
5 |
10 |
20 |
23 |
24 |
21 |
162 |
|
6 |
Kenderaan |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
7 |
Anggota MPM |
1 |
1 |
0 |
0 |
0 |
2 |
0 |
0 |
0 |
0 |
1 |
0 |
5 |
|
8 |
Petak Letak Kereta |
0 |
0 |
1 |
2 |
0 |
0 |
3 |
0 |
0 |
1 |
0 |
0 |
7 |
|
9 |
Serangga Perosak |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
0 |
1 |
|
10 |
Bengkel Haram |
1 |
1 |
1 |
1 |
0 |
1 |
0 |
0 |
1 |
0 |
1 |
1 |
8 |
|
11 |
Halangan |
0 |
1 |
1 |
0 |
0 |
0 |
2 |
0 |
4 |
1 |
1 |
2 |
12 |
|
12 |
Kemudahan Awam |
0 |
1 |
1 |
3 |
1 |
1 |
0 |
0 |
0 |
2 |
3 |
2 |
14 |
|
13 |
Kedai |
2 |
0 |
0 |
0 |
10 |
3 |
3 |
0 |
1 |
2 |
0 |
8 |
29 |
|
14 |
Kilang |
2 |
2 |
2 |
4 |
0 |
4 |
3 |
2 |
2 |
4 |
3 |
5 |
33 |
|
15 |
Tangki Najis/ Kumbahan Berpusat |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
16 |
Gerai |
5 |
2 |
0 |
0 |
0 |
0 |
4 |
1 |
2 |
0 |
1 |
0 |
15 |
|
17 |
Terminal Bas |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
|
18 |
Rumah Kediaman |
3 |
5 |
2 |
3 |
2 |
3 |
4 |
1 |
1 |
3 |
6 |
3 |
36 |
|
19 |
Peniaga/Penjaja |
0 |
0 |
4 |
3 |
2 |
1 |
0 |
0 |
3 |
2 |
4 |
3 |
22 |
|
20 |
Haiwan |
1 |
5 |
2 |
4 |
12 |
16 |
3 |
6 |
5 |
17 |
1 |
10 |
82 |
|
21 |
Lampu Hiasan |
0 |
0 |
0 |
0 |
3 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
3 |
|
22 |
Lampu jalan |
0 |
0 |
6 |
3 |
3 |
13 |
5 |
3 |
1 |
1 |
0 |
1 |
36 |
|
23 |
Kebersihan |
0 |
0 |
1 |
9 |
0 |
11 |
14 |
13 |
2 |
3 |
4 |
14 |
71 |
|
24 |
Lesen |
0 |
1 |
2 |
0 |
1 |
1 |
0 |
1 |
0 |
0 |
0 |
0 |
6 |
|
25 |
Papan Iklan |
0 |
1 |
1 |
0 |
0 |
0 |
1 |
2 |
0 |
3 |
4 |
0 |
12 |
|
26 |
Pelbagai |
0 |
0 |
1 |
0 |
0 |
0 |
2 |
0 |
0 |
0 |
0 |
1 |
4 |
|
JUMLAH |
46 |
44 |
56 |
89 |
57 |
109 |
74 |
59 |
63 |
75 |
68 |
85 |
826 |
|
