Aduan Awam Majlis Perbandaran Muar Bagi Tahun 2016
|
No. |
Perkara |
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sept |
Okt |
Nov |
Dec |
Jumlah |
|
1 |
Aduan Diterima |
105 |
73 |
111 |
92 |
79 |
82 |
109 |
107 |
102 |
|
|
|
|
|
2 |
Aduan Diambil Tindakan |
105 |
73 |
111 |
92 |
79 |
82 |
109 |
107 |
102 |
|
|
|
|
|
3 |
Aduan Belum Selesai |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
Statistik Sumber Aduan Awam Bagi Tahun 2016
|
Bil |
Perkara |
Jan |
Feb |
Mac |
April |
Mei |
Jun |
Julai |
Ogos |
Sep |
Okt |
Nov |
Dis |
Jumlah |
|
1 |
Telefon |
16 |
18 |
17 |
9 |
8 |
10 |
7 |
19 |
24 |
|
|
|
|
|
2 |
Kaunter Aduan |
0 |
1 |
0 |
0 |
5 |
0 |
0 |
0 |
0 |
|
|
|
|
|
3 |
Surat |
10 |
6 |
10 |
14 |
17 |
9 |
4 |
6 |
5 |
|
|
|
|
|
4 |
Ahli Majlis |
13 |
2 |
14 |
14 |
10 |
6 |
0 |
0 |
0 |
|
|
|
|
|
5 |
1 |
4 |
3 |
5 |
3 |
4 |
5 |
9 |
4 |
|
|
|
|
|
|
6 |
Fax |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
7 |
Hari Bertemu Pelanggan |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
8 |
Biro Pengaduan Awam |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
9 |
Suratkhabar |
0 |
0 |
0 |
0 |
1 |
0 |
0 |
0 |
0 |
|
|
|
|
|
10 |
Hadir Pejabat |
36 |
22 |
33 |
22 |
17 |
34 |
60 |
31 |
41 |
|
|
|
|
|
11 |
29 |
20 |
34 |
29 |
18 |
19 |
33 |
42 |
28 |
|
|
|
|
|
|
JUMLAH |
105 |
73 |
111 |
92 |
79 |
82 |
109 |
107 |
102 |
|
|
|
|
|
Statistik Aduan Mengikut Kategori Tahun 2016
|
Bil |
Perkara |
Jan |
Feb |
Mac |
April |
Mei |
Jun |
Julai |
Ogos |
Sep |
Okt |
Nov |
Dis |
Jumlah |
|
1 |
Sampah |
3 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
2 |
Parit/ Longkang |
21 |
9 |
18 |
16 |
13 |
13 |
18 |
14 |
20 |
|
|
|
|
|
3 |
Jalan |
12 |
6 |
16 |
11 |
8 |
5 |
12 |
8 |
11 |
|
|
|
|
|
4 |
Lampu Isyarat |
1 |
0 |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
5 |
Pokok |
16 |
17 |
22 |
14 |
13 |
21 |
21 |
35 |
30 |
|
|
|
|
|
6 |
Kenderaan |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
7 |
Anggota MPM |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
8 |
Petak Letak Kereta |
0 |
0 |
2 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
9 |
Serangga Perosak |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
10 |
Bengkel Haram |
3 |
6 |
6 |
4 |
2 |
5 |
1 |
3 |
2 |
|
|
|
|
|
11 |
Halangan |
5 |
10 |
12 |
5 |
11 |
6 |
5 |
13 |
7 |
|
|
|
|
|
12 |
Kemudahan Awam |
4 |
4 |
0 |
5 |
3 |
3 |
9 |
3 |
9 |
|
|
|
|
|
13 |
Kedai |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
14 |
Kilang |
3 |
0 |
1 |
2 |
3 |
0 |
1 |
1 |
0 |
|
|
|
|
|
15 |
Tangki Najis/ Kumbahan Berpusat |
0 |
0 |
2 |
0 |
0 |
1 |
0 |
0 |
0 |
|
|
|
|
|
16 |
Gerai |
1 |
0 |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
17 |
Terminal Bas |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
18 |
Rumah Kediaman |
2 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
19 |
Peniaga/Penjaja |
1 |
0 |
2 |
1 |
2 |
1 |
0 |
0 |
1 |
|
|
|
|
|
20 |
Haiwan |
10 |
5 |
3 |
4 |
4 |
5 |
10 |
12 |
6 |
|
|
|
|
|
21 |
Lampu Hiasan |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
22 |
Lampu jalan |
5 |
3 |
5 |
3 |
3 |
3 |
0 |
2 |
1 |
|
|
|
|
|
23 |
Kebersihan |
10 |
10 |
17 |
15 |
14 |
11 |
7 |
9 |
8 |
|
|
|
|
|
24 |
Lesen |
0 |
4 |
0 |
1 |
0 |
0 |
0 |
0 |
0 |
|
|
|
|
|
25 |
Papan Iklan |
0 |
1 |
2 |
3 |
2 |
3 |
3 |
0 |
3 |
|
|
|
|
|
26 |
Pelbagai |
1 |
2 |
1 |
8 |
1 |
5 |
12 |
7 |
4 |
|
|
|
|
|
JUMLAH |
99 |
73 |
111 |
92 |
79 |
82 |
109 |
107 |
102 |
|
|
|
|
|
